Q&A

Frequently asked questions

CAN YOU DELIVER TO MY AREA?


Yes, we can deliver to anywhere in and around Greater Manchester. Please note there is a minimum order of £250 to qualify for free local delivery. Anywhere outside Greater Manchester will be through a courier.




ARE MY DETAILS SECURE?


SR Mailing Ltd takes precautions, including administrative, technical and physical measures, to safeguard your personal information against loss, theft, and misuse as well as unauthorized access, disclosure, alteration and destruction. We ensure all details are secured and disclosed. For more information please visit: https://sr-mailing-3.myshopify.com/pages/private-policy?nopreview




WHAT PAYMENT METHOD DO YOU ACCEPT?





WHERE IS MY VAT INVOICE?


For orders placed with our sales team, we will first send a proforma invoice for you to approve. If everything is fine, we request that clients do the payment through bank transfer (instructions will be on the proforma invoice). Once payment has been received, you will then receive a VAT invoice after the order is marked as paid.




DO YOU PRODUCE PRINTED MAILBAGS?


Yes, we can produce printed mailbags. Please visit our Bespoke Mailbag page for more information.




CAN I RETURN/EXCHANGE MY ORDER?





CAN I COLLECT MY ORDER?


Yes. We welcome all clients to collect their order from our showroom in Manchester. We open from Monday - Friday 9:30 - 18:00, Sunday 10:00 - 15:00.




HAT IS THE THICKNESS OF YOUR MAILBAG?


Our mailbags range from 50-60 microns thickness. Please note there maybe a -3%/+3% tolerance.




HOW LONG DOES DELIVERY/SHIPPING TAKE? / WHAT IS THE CUT OFF TIME FOR DELIVERY?


With orders received and paid for before 12pm, it will be dispatched the same day. Any orders after 12pm will be dispatched next day and will normally arrive within 1 - 2 working days. For more information regarding shipping, please visit: https://sr-mailing-3.myshopify.com/pages/shipping-guide?nopreview




DO YOU HAVE A PRODUCT BROCHURE?


Yes, we have a digital product brochure where you can view here: http://online.flipbuilder.com/ckao/oycl/





Contact us

ADDRESS: 54 Derby Street, Manchester, M8 8HF

Opening time:

Mon-Fri: 9:30 - 17:30

Sun: 10:00 - 15:00

TEL: 0161-839-1374  |  INFO@SRMAILING.COM

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TEL: 0161-839-1374  |  INFO@SRMAILING.CO.UK
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© 2019 by SR Mailing Ltd